Monroe Community Mental Health Authority
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Customer Services

We are your link between you, your community mental health system, and your community.

MCMHA Advice and Information Some of the things Customer Services staff can help you with:
  • Understanding the Mental Health System
  • Questions about your benefits
  • Information on how to get and/or pay for services
  • Concerns about your care or about staff
  • Filing a Grievance if you are not satisfied with your services/supports
  • Your Appeal rights
  • Your Rights as a mental health or substance abuse consumer
  • Learning ways to advocate for yourself (Self-Advocacy)
  • Information on how the organization runs or is structured
  • Making sure you get information in ways you can understand, including a certain language or format.
  • Learning ways you or your family can have a voice and be a part of how our region does business.
Please contact us at:
Customer Services
1001 South Raisinville Road
Monroe, MI 48161
Phone: (734) 243-7340
Fax: (734) 243-5564
Toll Free: (800)-886-7340
TTY: (800) 886-7340
Customer Services Hours: 8:30 a.m. to 5:00 p.m