Consumers of Monroe Community Mental Health Authority are encouraged to voice their concerns about any quality of care and safety issues to
Monroe Community Mental Health Authority Customer Services Department at 1-800-886-7340 or 734-384-8780

If you are not satisfied with the response to your complaint, or you would like a different option, Monroe CMHA is accredited by the Joint Commission and you can file a complaint with The Joint Commission in the following ways:

Online: http://www.jointcommission.org/report_a_complaint.aspx
E-mail: complaint@jointcommission.org
Fax: 630-792-5636
Mail: Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

You can also get a copy of the Joint Commission complaint form by contacting Monroe CMHA Customer Services.